Operation of the site:

The site is operated by Lizzie Bell t/a Canine Adventures, and your primary contact is Lizzie Bell.

Contact details are:

 

Prices:

Monday – Sunday

  • 50 minute use of the Field (2.5-acre field) = £10.00 for up to three dogs.

For each additional dog over three dogs there is a supplement of £2.00. (The maximum number of dogs that can be booked in at any one time is 7).

 

Opening times and payment:
  • The site is open 7 days a week between the hours of 8am and 8pm (the latest booking available being 7pm).
  • The site will periodically close for maintenance and in certain circumstances this will be without notice.
  • All bookings should be made via the website and payment in full is required at the time of booking.

 

Cancelling or changing a booking:
  • Bookings may be cancelled up to 24 hours before the planned session start time (there will be no charge for cancelling a booking as long as it is more than 24 hours before the planned session start time).
  • Bookings may be changed to a different time up to 24 hours before the planned session start time (there will be no charge for changing a booking).
  • Bookings cannot be cancelled or changed within 24 hours of the planned session start time.
  • Bookings may not be cancelled or changed within 24 hours of their planned session start time, except in specific circumstances.
  • If a session start time is missed, then the session end time may not be extended.
  • If a session is missed entirely, then no refund will be given, and it will not be possible to reschedule the session. A new session would need to be booked and paid for via the website.

 

Parking:

Parking is within the designated parking area opposite the entrance to the field.

  • There must be no parking in the grass fields.
  • There must be no parking on the side of the Ancroft to Allerdean road.
  • Vehicles and contents parked on the site are entirely at the owner’s risk.

 

Health and safety/ care of the site:
  • All dog poo must be collected, bagged in biodegradable poo bags, and placed in the bins provided.
  • Other litter may be left in the litter bins provided.
  • Users of the site are expected to take reasonable care of their own health and safety and that of their dogs.
  • If any damage to the gates, fencing, or equipment is observed this should be reported to the operators of the site, using the details above.

 

Site Etiquette:
  • The harsh handling of dogs or the use of electric collars is not allowed on the site.
  • Users of the site are expected to treat each other with respect and be courteous with one another, especially during the period of transition from one session to another.
  • Anyone using aggressive or unpleasant behaviour towards their dogs, other users of the site or site staff will be barred.
  • Users of the field must have loaded their dog back into their vehicles and have left the field and secure parking areas by the planned end time of their session.
  • Dogs should be kept in the vehicle until the previous users have left the secure area.
  • Dogs must be kept on a lead when not in the secure areas.
  • Professional dog walkers and trainers should contact the operators of the site using the above contact details above prior to booking.

 

Data:
  • Personal data collected by us will be dealt with as detailed in our Privacy Policy.